- customer service
I love this reactor. The entire experience from ordering to assembling to function of the reactor has been great. I order the kit and to my surprise I received the kit with the bottom base, the one including the motor, springs, etc, was already assembled with a nice note alerting me that since the kit was out of stock they sent me an already assembled kit. THIS IS CUSTOMER SERVICE. The rest of the reactor was easy to assemble following the nicely made video on uTube. The reactor has been in operation for a couple of months and it works great, I can’t tell if it agitate the rocks better than a manual one, but as everything else in this hobby, stability is paramount. I have an Apex, but it can easily be easily set with a cheap timer to come on twice a day for a minute and this will assure proper realism of the mulm and more important you can have it realized at the same time every day. I did not know of Avast since I started to look for a Zeovit reactor, but considering the custom service and quality of the product I feel that I will stick with this company for my future reefing needs.
Easy to put together ,I had a bunch of leaks , all on me of course called customer support on how to fix leaks but to no avail still had leaks called customer service again because I continued to have leaks they were willing to repair chamber for me , but I had put so much glue on this thing it looked terrible so I purchased another chamber and they put it together for me at no extra charge , ‘product works beautifully and customer service is phenomenal
This was easy to put together. Video was easy to follow along with. All part appear to be a good quality. Works exactly as I expected!
Simple to put together. Saves a bit of money. Works exactly like they said it should. Not nearly as loud as I expected once it was full of water.